Nearpod is alive and kicking.

Past Incidents

4th January 2020

No incidents reported

3rd January 2020

No incidents reported

2nd January 2020

No incidents reported

1st January 2020

No incidents reported

31st December 2019

No incidents reported

30th December 2019

No incidents reported

29th December 2019

No incidents reported

28th December 2019

No incidents reported

27th December 2019

No incidents reported

26th December 2019

No incidents reported

25th December 2019

No incidents reported

24th December 2019

No incidents reported

23rd December 2019

No incidents reported

22nd December 2019

No incidents reported

21st December 2019

No incidents reported

20th December 2019

No incidents reported

19th December 2019

No incidents reported

18th December 2019

No incidents reported

17th December 2019

No incidents reported

16th December 2019

No incidents reported

15th December 2019

No incidents reported

14th December 2019

No incidents reported

13th December 2019

No incidents reported

12th December 2019

No incidents reported

11th December 2019

No incidents reported

10th December 2019

No incidents reported

9th December 2019

No incidents reported

8th December 2019

No incidents reported

7th December 2019

No incidents reported

6th December 2019

No incidents reported

5th December 2019

No incidents reported

4th December 2019

No incidents reported

3rd December 2019

No incidents reported

2nd December 2019

No incidents reported

1st December 2019

No incidents reported

30th November 2019

No incidents reported

29th November 2019

No incidents reported

28th November 2019

No incidents reported

27th November 2019

No incidents reported

26th November 2019

No incidents reported

25th November 2019

No incidents reported

24th November 2019

No incidents reported

23rd November 2019

No incidents reported

22nd November 2019

No incidents reported

21st November 2019

No incidents reported

20th November 2019

No incidents reported

19th November 2019

No incidents reported

18th November 2019

No incidents reported

17th November 2019

No incidents reported

16th November 2019

No incidents reported

15th November 2019

No incidents reported

14th November 2019

No incidents reported

13th November 2019

Content creation tool Slow performance in Content Tool

8:00 am ET: We experienced higher than normal load this morning within Content Tool, and have provisioned additional capacity to handle the load.

7:30 am ET: Service performance in Nearpod Content Tool is currently slower than normal, we are investigating into the issue.

12th November 2019

No incidents reported

11th November 2019

No incidents reported

10th November 2019

No incidents reported

9th November 2019

No incidents reported

8th November 2019

No incidents reported

7th November 2019

No incidents reported

6th November 2019

No incidents reported

5th November 2019

No incidents reported

4th November 2019

No incidents reported

3rd November 2019

No incidents reported

2nd November 2019

No incidents reported

1st November 2019

No incidents reported

31st October 2019

No incidents reported

30th October 2019

No incidents reported

29th October 2019

No incidents reported

28th October 2019

No incidents reported

27th October 2019

No incidents reported

26th October 2019

No incidents reported

25th October 2019

No incidents reported

24th October 2019

No incidents reported

23rd October 2019

Time to Climb maintenance, scheduled 8 months ago

We will be updating some of the Time to Climb servers to ensure future scalability. There is no anticipated impact to production stability from this maintenance.

Maintenance completed successfully

22nd October 2019

Content services Intermitent DNS issues with our provider

AWS is reporting intermittent DNS issues with their providers: https://status.aws.amazon.com/

AWS provides DNS services for Nearpod. At this time, S3 appears to be impacted, which is resulting in some files not downloading. We're in contact with AWS regarding this issue.

AWS resolved this incident at 22:49 ET.

21st October 2019

No incidents reported

20th October 2019

No incidents reported

19th October 2019

No incidents reported

18th October 2019

No incidents reported

17th October 2019

No incidents reported

16th October 2019

No incidents reported

15th October 2019

Content services High latency in cache server

One of our cache servers was experiencing higher latency than is normal. We've spun up an additional cache server to compensate for the load. Systems remain operational and performance is within acceptable limits.

14th October 2019

No incidents reported

13th October 2019

No incidents reported

12th October 2019

No incidents reported

11th October 2019

No incidents reported

10th October 2019

No incidents reported

9th October 2019

No incidents reported

8th October 2019

No incidents reported

7th October 2019

No incidents reported