Nearpod is running smoothly.

Past Incidents

16th September 2020

No incidents reported

15th September 2020

No incidents reported

14th September 2020

No incidents reported

13th September 2020

No incidents reported

12th September 2020

No incidents reported

11th September 2020

No incidents reported

10th September 2020

No incidents reported

9th September 2020

Performance slowness in Content Creation Tool / Login

We are currently investigating slowness in the Content Creation Tool. Access to user's nearpod libraries may be slow during this time.

Update 12:35 pm ET: We are continuing to investigate. Users may see intermittent or slow access to both login and the Content Creation Tool at this time.

Update 1:35 pm ET: We have identified an issue with a service provider and are currently working with them to resolve the issue.

Update 2:15 pm ET: Nearpod’s cloud provider is experiencing issues. We are working with them to identify a resolution, however until then, both teachers and students may have trouble accessing Nearpod. We sincerely apologize, and will provide an update as soon as our provider resolves the issue.

Update 7:15 pm ET: Nearpod services returned to normal performance at approximately 2:45 pm ET. Nearpod will continue monitoring and will post further details as the provider is still working to identify what specifically caused their service disruption.

8th September 2020

Content creation tool Google Slides add-on issue

Some users may experience an issue with our Google Slides add-on. We are working to resolve the issue.

Lessons can still be created, or uploaded, as normal using the Nearpod Lesson editor.

Update 4:30 pm ET - This issue is now resolved.

7th September 2020

No incidents reported

6th September 2020

No incidents reported

5th September 2020

Scheduled maintenance, scheduled 2 weeks ago

We will be performing system maintenance on Nearpod on September 4 from 8-8:30 pm ET.

During this time, there may be a few minutes of intermittent access to the Time to Climb, Collaborate, and Interactive Video activities (both creation/editing as well as participating in these activities in a lesson).

All other areas of Nearpod will be available during this time.

8:35 pm ET: System maintenance has been completed.

4th September 2020

No incidents reported

3rd September 2020

No incidents reported

2nd September 2020

No incidents reported

1st September 2020

No incidents reported

31st August 2020

No incidents reported

30th August 2020

No incidents reported

29th August 2020

No incidents reported

28th August 2020

No incidents reported

27th August 2020

No incidents reported

26th August 2020

No incidents reported

25th August 2020

No incidents reported

24th August 2020

Sync services Performance slowdown on lesson

1:10 pm ET - We're currently investigating performance degradation in Nearpod. At the current time users may experience slowdowns in launching, joining or participating in a Nearpod lesson.

1:30 pm ET - Changes are being deployed to improve performance. Lesson launches and student joins should see improved response times; student responses for some activities may see delays displaying on the teacher dashboard.

7:00 pm ET - All functionality should be back to normal. We will continue to monitor for any further issues.

23rd August 2020

No incidents reported

22nd August 2020

No incidents reported

21st August 2020

No incidents reported

20th August 2020

No incidents reported

19th August 2020

No incidents reported

18th August 2020

Performance degradation in Nearpod Library / Lessons

1:45 pm ET - We are currently investigating performance degradation in Nearpod. Users may see slow access to the Nearpod Library and lessons during this time.

1:55 pm ET - We have applied some system changes and service performance has returned to normal. We will continue to monitor performance for any further issues.

17th August 2020

Performance degradation on lesson launches/joins

10:00 am ET - We're currently investigating reports of slow lesson launches and participant joins in Nearpod.

10:20 am ET - We have identified the issue and applied a fix. We are observing better performance on lesson launches/participant joins and will continue to monitor.

16th August 2020

No incidents reported

15th August 2020

No incidents reported

14th August 2020

Performance slowdown in Nearpod

We are currently investigating a performance slowdown in Nearpod. Users may see delays in accessing their Nearpod Library or working within a lesson.

11:15 am ET - We've identified the cause and have applied changes to improve performance. We're seeing performance stabilize and will continue to monitor.

13th August 2020

No incidents reported

12th August 2020

Performance slowdown in Nearpod

We are currently investigating a performance slowdown in Nearpod. Users may see delays in accessing their Nearpod Library or working within a lesson.

2:00 pm ET - We identified the cause and have provisioned additional capacity to accommodate increased usage. Performance should be back to normal, and we will continue to monitor.

11th August 2020

No incidents reported

10th August 2020

No incidents reported

9th August 2020

No incidents reported

8th August 2020

No incidents reported

7th August 2020

No incidents reported

6th August 2020

No incidents reported

5th August 2020

Content services Slowness in Nearpod Library access

We are investigating an issue causing users to see slow access to their Nearpod library.

8:30 ET: We have identified the cause and applied a fix, users should see normal access times now.

4th August 2020

No incidents reported

3rd August 2020

No incidents reported

2nd August 2020

No incidents reported

1st August 2020

No incidents reported

31st July 2020

No incidents reported

30th July 2020

No incidents reported

29th July 2020

No incidents reported

28th July 2020

No incidents reported

27th July 2020

No incidents reported

26th July 2020

No incidents reported

25th July 2020

No incidents reported

24th July 2020

No incidents reported

23rd July 2020

No incidents reported

22nd July 2020

No incidents reported

21st July 2020

No incidents reported

20th July 2020

No incidents reported

19th July 2020

No incidents reported

18th July 2020

No incidents reported

17th July 2020

No incidents reported

16th July 2020

No incidents reported

15th July 2020

No incidents reported

14th July 2020

No incidents reported

13th July 2020

No incidents reported

12th July 2020

No incidents reported

11th July 2020

No incidents reported

10th July 2020

No incidents reported

9th July 2020

No incidents reported

8th July 2020

No incidents reported

7th July 2020

No incidents reported

6th July 2020

No incidents reported

5th July 2020

No incidents reported

4th July 2020

No incidents reported

3rd July 2020

No incidents reported

2nd July 2020

No incidents reported

1st July 2020

No incidents reported

30th June 2020

No incidents reported

29th June 2020

No incidents reported

28th June 2020

No incidents reported

27th June 2020

No incidents reported

26th June 2020

No incidents reported

25th June 2020

No incidents reported

24th June 2020

No incidents reported

23rd June 2020

No incidents reported

22nd June 2020

No incidents reported

21st June 2020

No incidents reported

20th June 2020

No incidents reported

19th June 2020

No incidents reported